Shipping & Handling Frequently Asked Questions
How can I order Design-A-Study products?
Do you sent, rent, lease, or share any of my information?
When will my order ship?
What methods of payment are accepted?
How much will it cost to ship my order? How long will it take to arrive?
Can arrival be sped up?
My package hasn’t arrived, can you help?
Two ways to order:
1. Order online: www.designastudy.com. Your ordering information is secure through PayPal.
2. Phone 1.302.998.3889 Monday – Saturday 8:00 A.M. – 9:00 P.M. EST (Downloadable content cannot be ordered by phone.)
We guard your privacy. No client information will be made available to anyone else.
Quick Service! Orders are processed and shipped within 24-48 hours.
PayPal is used to process payment. PayPal is capable to processing a variety of major credit cards, debit cards, and checks via linked bank account.
U.S. orders are shipped USPS media mail and should arrive within 3-10 business days of shipment. The cost of shipping is a flat $5 and the shipping fee is dropped once physical goods total $75 or more in the cart.
Please contact Design-A-Study directly via e-mail (firstname.lastname@example.org) or phone (1.302.998.3889) for international orders. In the past, the following formula for shipping costs have been followed for Canadian and International orders:
Canadian orders would be shipped USPS parcel post and should arrive within 1-3 weeks.
The cost added to your order is a minimum of $8.00 or 20% of your order total.
International orders are shipped USPS surface mail and should arrive within 4-6 weeks.
The cost added to your order is a minimum of $9.00 or 20% of your order total.
Want faster shipping?
Online orders: Type in your request: USPS priority mail, Fed Ex ground, or number of days, or airmail (overseas) and a representative will e-mail you with the added cost for your approval.
Phone, Fax, or Mail orders: Make your request with your order, providing a phone number and, if possible, an email address so that we may contact you with the cost information after checking with the post office or Federal Express.
Forgot to add your request to your order? Phone 1.302.998.3889 or e-mail email@example.com to add your request.
Order hasn’t arrived as expected? Phone 1.302.998.3889 or e-mail firstname.lastname@example.org.